Shanghai Disneyland is temporarily closed in response to the coronavirus outbreak in China. From January 25, 2020, Shanghai Disneyland park, Disneytown, the Walt Disney Grand Theatre and Wishing Star Park will be closed until further notice.
The news was announced on Shanghai Disneyland Resort’s website. The full statement reads;
In response to the prevention and control of the disease outbreak and in order to ensure the health and safety of our guests and Cast, Shanghai Disney Resort is temporarily closing Shanghai Disneyland, Disneytown including Walt Disney Grand Theatre and Wishing Star Park, starting January 25, 2020. We will continue to carefully monitor the situation and be in close contact with the local government, and we will announce the reopening date upon confirmation.”
Shanghai Disney Resort will assist in the refund for guests who have purchased tickets for admission to Shanghai Disneyland, have booked a resort hotel, or have booked tickets for Beauty and the Beast Mandarin Production through the original ticket purchase channel, and we will introduce the detailed procedure and guidelines via the resort’s official platforms as soon as possible.
We wish our guests a healthy and happy Spring Festival!
Shanghai Disney Resort is offering refunds for tickets and hotels. The resort has put up an official statement on how to get a refund if needed.
There is no news on when the resort will reopen, or how guests can claim refunds for tickets and reservations.
For the latest information when it’s released subscribe to the TDR Explorer mailing list. Check our Shanghai Disneyland Ultimate Trip Planning Guide 2020 for the latest advice and news.
The Lunar New Year holidays are from January 24 – 30, with millions of people travelling across China to visit family and tourist destinations. To limit the spread of the virus, events across the country have been cancelled and travel restrictions introduced.
In Hong Kong, authorities cancelled the Cathay Pacific International Chinese New Year Carnival. There is no news about whether Hong Kong Disneyland will remain open.
It’s important to not panic and to keep yourself informed about the Coronavirus.