Shanghai Disneyland has suspended operations for at least two days following the revelation that a guest in attendance on October 30th tested positive for COVID-19.
Shanghai Disney Resort has announced the immediate closure of Shanghai Disneyland and Disneytown. Shanghai Disneyland Park and Disneytown will remain closed on November 1st and 2nd while deep cleaning is undertaken.
Park operations were modified on October 31st following reports that a positive case visited the park the day prior.
Guest admission was suspended in the early afternoon with guests who were already inside the park were required to undergo COVID-19 testing at the exit when leaving the resort.
Information for guests with Park Tickets for October 31 through November 2, 2021:
- Theme park tickets for October 31st through 2nd November have automatically been extended for six months, expiring between April 30th and May 1st, 2022. Those with extended tickets do not have to make a new reservation.
- Guests may choose to visit the park on any other day within the next six months
- Tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase tickets for October 31 and/or November 1 and/or November 2, 2021 may choose to visit the park on any other day within the next six months.
- Tourists holding two-day tickets are to go to the visitor service center outside the main entrance of Shanghai Disneyland with the original ID or travel documents used when purchasing the tickets to exchange for tickets for the day.
- Guests who cannot return to the park within the next six months can obtain a full refund. The refund will be returned to the original payment account within 45 working days.
- In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets for October 31 and/or November 1 and/or November 2, 2021, on that date. Communications will be made accordingly in a timely manner.
Information from Shanghai Disney’s Weibo post.
Planning your trip to Shanghai Disneyland? Our guide to Shanghai Disneyland has everything you need before your trip. Including discount park tickets, where to eat, where to stay, how to access the internet, and how to get a travel visa for Mainland China.