Universal Studios Japan Confirms Temporary Closure Due to Coronavirus


(Updated March 26, 2020)

Universal Studios Japan has confirmed that it will be closed from February 29 through April 12, 2020, as part of Japan-wide attempts to control the spread of the coronavirus. The park is currently scheduled to reopen on April 13, 2020, but this could change in the coming weeks.

We will update this page with the latest information when it’s released.

What’s Closed at Universal Studios Japan?

  • Universal Studios Japan
  • Some stores and restaurants at Universal CityWalk Osaka

Ticket Refunds

Park tickets, Express Passes, VIP tours, event tickets, special attraction tickets, and nearly every ticket sold for Universal Studios Japan will be eligible for a full refund if they are dated for any time between February 29 and April 12, 2020.

For those who purchased tickets from Universal Studios’ web ticket store, login to your Club Universal account at this link (in Japanese only) to view your purchase history and start the procedure for a refund. Home delivery fees will also be eligible for refunds.

For those who purchased tickets at a Lawson convenience store, follow the instructions at this link (in Japanese only) to get a refund.

For tickets purchased from travel agencies, Universal Studios Japan Partner Hotels, group tours, etc., please contact a sales representative or hotel representative for information on ticket refunds. Universal Studios Japan will only give refunds for tickets directly purchased at the park or its web ticket store.

For those with an Annual Pass that has a validity date starting between March 1, 2019 to February 28, 2020, or those who renewed their pass to start any time during the closure, the validity date will be extended after the park reopens to compensate for lost dates due to the closure. More details will be announced at a later date.

For those who purchased an Annual Pass that was supposed to start anytime between February 29 through April 12, 2020, the pass will be cancelled and fully refunded. Log in to your Club Universal account for details.

Other Closures in Japan, Hong Kong, and China

Universal Studios Japan’s announcement is the latest in a string of closures in response to the outbreak. On March 11, Tokyo Disney Resort confirmed that it would close until early April 2020. While the Ghibli Museum and Sanrio Puroland theme park in Tokyo have also closed.

Meanwhile, Shanghai Disneyland and Hong Kong Disneyland have been closed since January, with no new information on when they might reopen.

Read our post on the coronavirus and travel to Japan for the latest information from trusted sources and government agencies.

Information from the Universal Studios Japan website.


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